Category Archives: AutoIntegrity

AutoIntegrity in Melbourne 04/04/2017 to 07/04/2017

AutoIntegrity will be in Melbourne from Tuesday the 04th of April through to Friday the 7th of April. If any customers would like to catch up with us in Melbourne please email for an appointment.

AutoIntegrity System Upgrade

AutoIntegrity have completed the back end upgrade.

If you experience any issues please email



Important notice: Delay in emails attaching to Autointegrity

Date: Monday, 1st of August 2016
Affected services: AutoIntegrity Mail Robot

Due to an issue with our mail robot there is a large back log of email waiting to attach to jobs in the AutoIntegrity system. Technicians have been working on this issue, ETA for the back log to be cleared around 3 pm today 2nd of August 2016.

If you already sent emails to AutoIntegrity system, they will be processed onto the particular job. Please do not re-send the emails  as this will cause a longer delay. We will provide further updates as they become available.

Please accept our sincere apologies for any inconvenience .

AutoIntegrity Support Team

Robin Crisp – West Assess (Perth Motor Assessing)

Robin Crisp from West Assess Pty Ltd

Based in Perth, WA. For any motor assessments please email

Assessment area:  Perth and surrounding area for onsite assessments .WA wide for image/ desktop assessments.

Mobile: 0401 711 864
PO Box 1807
Wangara WA 6947

Westassess is a independent motor vehicle assessing company with solid reputation built on honesty, reliability and professionalism. Having recently updated our software to complete mobile assessments on site we can now provide an accurate efficient and reliable service to all our clients within a shorter time frame, most within forty eight hours of receiving the assessment request.

Our aim is to provide a first class assessing service to all our suppliers.

AutoIntegrity system back up from 29 Feb 03:00AM

AutoIntegrity servers have been successfully reallocated.

All systems are up and running now.

Should you have any issue, please email

Merry Christmas 2015 from AutoIntegrity Directors and Staffs

In warm appreciation of our association during the past year. We extend our very best wishes for a joyous holidays season and a successful new year.

Authority Xmas upgrade

Dear customers,

AutoIntegrity is going to update our standard system with some changes in Xmas.

One of those changes is to include below text on the authority report


Example of authority

AutoIntegrity road trip October 2015

AutoIntegrity road trip scheduled for October 2015. An opportunity to meet with Winston or Christiaan at your office.

  • Melbourne: Monday 12th to Tuesday 13th Oct 2015
  • Perth: Wednesday 14th to Thursday 15th Oct 2015
  • Adelaide: Friday 16th Oct 2015
  • Sydney: Monday 19th to Tuesday 20th Oct 2015
Please email or call 02 9011 6648 to make your appointment.

AutoIntegrity server maintenance


Dear AutoIntegrity customers,

AutoIntegrity will do some maintenance on the server from 11:00PM – 01:00AM (AEST) on Friday (07/08/2015).

The AutoIntegrity system will not be accessible during this period.

We apologies for any inconvenience caused.

AutoIntegrity security update 03/04/2015

AutoIntegrity will be implementing a security update to the system tomorrow 03/04/2015
The update is being done over Easter to minimise any interruptions.

From the 03/04/2015 all users login passwords will be case sensitive.
There is no change to your password, users just need to be aware that they need to type in their current password case sensitive correct.

For support please email


AutoIntegrity will close the office for Easter holidays on :-
Friday 3rd April 2015
Saturday 4th April 2015
Sunday 5th April 2015
Monday 6th April 2015

AutoIntegrity Support Team can be contacted at

AutoIntegrity free for repairers

AutoIntegrity is free for repairers, no software required just email your quote and images to Ai. Web portal for repairers

* Repairers access to AutoIntegrity
* Look up your jobs
* Download Authorities
* Check on your invoice status

For more information check out 

AutoIntegrity Support

For any telephone support please call 02 9011 6648 between 8am-8pm Monday to Friday.

or email

AutoIntegrity support Kira Ngo pictured below

Merry Christmas 2014 from AutoIntegrity Directors and Staffs

In warm appreciation of our association during the past year. We extend our very best wishes for a joyous holidays season and a successful new year.

Planned System Maintenance – 24/12/2014

Please be informed of the scheduled maintenance to be carried out on 24/12/2014 10:00 pm Sydney time

If you experience any issues with the AutoIntegrity system please help by reporting the problem to

AutoIntegrity Holidays Notice

Our opening hours will be reduced slightly over the holiday period. The dates we are closed over this period are:-

Wednesday 24th December 2014
Thursday 25th December 2014
Friday 26th December 2014
Wednesday 31st December 2014
Thursday 1st January 2015
Friday 2nd January 2015

AutoIntegrity Support Team can be contacted

AutoIntegrity iPhone app for motor assessing v2.7

AutoIntegrity Iphone App

AutoIntegrity iPhone app new version 2.7 has been realeased with below features:

1. Be able to email photos/docs from Album to AI by long press camera icon.
2. GPS information embeded into the image.
3. Setting for images format (png or jpg).
4. Minor bugs fixing.

AutoIntegrity new version ai91 & mobile34

Dear AutoIntegrity customers,

AutoIntegrity will be upgraded to the new version ai91 & mobile34 on Monday 07 Oct 2013 at 10AM Sydney time

Improvements in ai91 & mobile34

1. Pickles integration.
2. If select YES for manufactures specification then Industry standards will revert automatically to NO and so on for the other way around.
3. Assessor comment when emailing authorised repairer will be put to note.
4. Improve salvage register page layout
5. Improve towing page layout


Important notice – 1300 phone number


Date: 02/10/2013
Time: 10.30am   (AEDT)
Affected services: AutoIntegrity 1300 phone number
From the 07/10/2013 AutoIntegrity will no longer be servicing the 1300 731 532 phone number. The primary contact phone number for AutoIntegrity remains as 02 9011 6648
Please help us by updating your contact records to reflect the correct phone number.

1st iPhone app for motor assessing


AutoIntegrity new iPhone app, take photos on the road directly to the job.

Link to video on app

Click on the link below to find download to iTunes or search on your app store on your iPhone

Contact for your company id setting.